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What Are the Job Duties of an Information Technology Professional?

The U.S. Bureau of Labor Statistics reports that demand is steadily increasing for information technology (IT) professionals. There are many different career options in the IT field, including those from technical support to upper-level project management. Read this article to learn about the typical duties of an information technology professional. Schools offering Information Technology degrees can also be found in these popular choices.

Career Overview

Creative information technology (IT) careers include those in web development and programming. Administrative information technology professionals work in technical support, systems administration, and project or technical management.

Technical Support

Computer support specialists provide technical assistance to their clients, from troubleshooting e-mail to training individuals in new software applications. Many tech support professionals work at a help desk within an organization, while others work for companies that offer outsourced technical services. According to the BLS, the median salary for computer user support specialists in 2014 was $47,610.

Systems Administration

Systems administrators install and repair an organization's computer systems. They are responsible for maintaining communications, such as internet and intranet systems, local area networks (LAN), and wide area networks (WAN). The BLS indicates that the median salary earned by network and computer systems administrators was $75,790 in May 2014.